Crisis Management and Human Behavior

Crisis Management and Human Behavior

This course aims to meet mandatory minimum requirements for the training for masters, chief mates and persons assigned immediate responsibility for embarking and disembarking passengers, loading, discharging or securing cargo or closing hull openings, and any other person having a responsibility for the safety of passengers in emergency situations.

(This STCW course is approved by the Dominica Maritime Administration.)



In this course, you will learn to train seafarers how to organize shipboard emergency procedures, use emergency plans and control passengers and other personnel during emergencies.

The course covers the following subject matter:

  • Organize shipboard emergency procedures.
  • Using emergency plans
  • Control of passengers and personnel during emergencies

This online course is based on a 16 hour in-person course.

System Requirements
Internet access is required. The preferred web browser is Google Chrome, but you may use Edge or Safari if necessary.

Course Approvals



  • Regulation V/2, §§4, 5 and 6 and Regulation V/3, §§4, 5 and 6 and specified in the STCW Code Sections A-V/2 and A-V/3, §§1, 2, and 3.
  • In compliance with Regulation V/2, §§ 4,5 and 6 and Regulations V/3, §§ 4, 5 and 6 specified in the STCW Code Sections A-V/2 and A-V/3, §§ 1, 2, and 3.


Written Examination
The written exam can be taken online through HALO° Exams. You will receive 3 attempts for your exam. If you fail all 3 attempts, you must pay a retake fee of $25.00.

Practical Assessment

  • International Licenses
    The mandatory assessments supplied in the course must be completed and signed off by an STCW licensed Master or Chief Mate onboard a vessel using the approved Training Record Book. If not already provided in the course, please contact the Dominica Maritime Administration by email: [email protected].