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Frequently Asked Questions

General

NEMO° is an online learning and career management system offering courses and licensing solutions for mariner across the globe. NEMO° transports the traditional classroom directly to your digital device, allowing you to take courses at your own pace. Written exams can be taken online using our exam monitoring software, HALO° Exams. For those courses requiring in-person assessments, assessments are taken at our main facility or at a partner location. Assessment details and locations are always located in our course descriptions!

Yes! NEMO° courses are designed to work for all types of learners. Courses include auditory and visual aids to assist the text passages, video, and simulation. We use accessibility tools to ensure that our content has increased contrast within the course for a visually accessible learning experience.

The recommended device to use is either a desktop computer or a laptop. While tablet and mobile devices can access most content, some features may not be compatible. 

If you purchased a course, you must login to access it. Courses can then be accessed through the “My NEMO” or “My Account” pages. 

If you are having trouble with your login credentials please email [email protected]

For direct support, you may contact us by emailing: [email protected] or by calling +1 (508)-992-4025 between 8am-5pm EST.  A representative will be in touch with you within 24-working hours. 

Please note that support may be limited on Saturday and Sunday, but we are working to increase availability. 

For a list of all Marine Radio Licensing courses such as VHF and GMDSS, please click the “Courses” option in the main menu bar and click “Radio.” 

If you have a considerable learning disability and are struggling with our course content, please contact us at [email protected]

No, we currently do not have an App for NEMO°! Everything can be accessed using a web browser. 

To learn more about Northeast Maritime Institute and our various programs such as the College of Maritime Science, please visit: https://www.northeastmaritime.com

General

NEMO° is an online learning and career management system offering courses and licensing solutions for mariner across the globe. NEMO° transports the traditional classroom directly to your digital device, allowing you to take courses at your own pace. Written exams can be taken online using our exam monitoring software, HALO° Exams. For those courses requiring in-person assessments, assessments are taken at our main facility or at a partner location. Assessment details and locations are always located in our course descriptions!

Yes! NEMO° courses are designed to work for all types of learners. Courses include auditory and visual aids to assist the text passages, video, and simulation. We use accessibility tools to ensure that our content has increased contrast within the course for a visually accessible learning experience.

The recommended device to use is either a desktop computer or a laptop. While tablet and mobile devices can access most content, some features may not be compatible. 

If you purchased a course, you must login to access it. Courses can then be accessed through the “My NEMO” or “My Account” pages. 

If you are having trouble with your login credentials please email [email protected]

For direct support, you may contact us by emailing: [email protected] or by calling +1 (508)-992-4025 between 8am-5pm EST.  A representative will be in touch with you within 24-working hours. 

Please note that support may be limited on Saturday and Sunday, but we are working to increase availability. 

For a list of all Marine Radio Licensing courses such as VHF and GMDSS, please click the “Courses” option in the main menu bar and click “Radio.” 

If you have a considerable learning disability and are struggling with our course content, please contact us at [email protected]

No, we currently do not have an App for NEMO°! Everything can be accessed using a web browser. 

To learn more about Northeast Maritime Institute and our various programs such as the College of Maritime Science, please visit: https://www.northeastmaritime.com

myChecklists

Use NEMO°’s myChecklists tool to keep track of your career progress.

Add Your Checklists

Add or remove checklists for your desired licenses.

Track Your Progress

Keep track of your learning and professional progress.

Find Your Courses

Access your required NEMO° courses directly.

How to use myChecklists
Will my Checklists save?

Yes, all of your progress within your checklists will be saved to your browser after you have checked your needed requirements off.

Is there a limit to the checklists I can Add?

No, you are able to add as many checklist as you need to your myNEMO Account. 

You can also remove any checklists that are no longer needed or if you had added any in by accident.

myUploads

Store your training certificates and licensing documents in a secure, personal document library.

Upload your Documents

Upload documents from multiple accepted file types.

Stay Organized

Create folders to keep your documents organized.

Share your Documents

Share your documents with other myNEMO° users.

How to use myUploads
What files can I Upload?

You are able to Upload any type of Image or Document, for example:

PNG

JPEG

GIF

PDF

PSD

DOC

DOCS

How do I share my files?
  1. To share a file, navigate to the image/folder you wish to share.

        2. Click on your desired file, then below the image search bar select the  Share option.

        3. Enter the email or Username of the myNEMO user you wish to share the file with, select their access level – then click Allow Access.

How to access your NEMO° courses

Click the button below to watch a video showing the process to take your courses.

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